Microsoft Copilot & AI

AI can help with everyday tasks such as drafting emails, summarising information, creating documents, analysing data and reducing repetitive administration. The key is working out where it will genuinely save time or improve the way your business works, rather than relying on AI simply because it’s the latest thing.

We can help guide you on getting the most out of this technology.

Microsoft Copilot is Microsoft’s AI assistant, designed to work alongside Microsoft 365 and help with tasks across standard 365 apps like Word, Excel, Outlook, PowerPoint and Teams. Depending on the licence you have, the level of integration and access to business data can vary.

Some Copilot functionality is available with eligible Microsoft 365 subscriptions, but the fuller Microsoft Copilot experience requires an additional qualifying licence. Central IT can check your current Microsoft 365 licensing and advise which option is appropriate for your business.

That depends on your current system setup. We can review your environment first and advise on any changes that should be made before introducing AI tools more widely.

Microsoft provides enterprise data protection for Copilot when it is used with eligible work accounts, and existing Microsoft 365 permissions and security controls still apply. That being said, it’s important to make sure user access/permissions are configured correctly before introducing AI, because AI can only be as well-controlled as the environment around it.

Absolutely. We can help you identify where AI could actually be useful, review your current Microsoft 365 environment, advise on licensing and security, and help introduce tools such as Microsoft Copilot in a sensible and controlled way.

Yes, in the right areas, AI can reduce the time spent on repetitive administrative tasks. The important thing is identifying where it adds real value rather than forcing it unnecessarily into areas where it’s not needed. Again, this is where Central IT can help you with figuring out how AI can help your business save time and make the most out of your time.

Security, permissions, data protection, licensing and user access should all be considered before rolling AI out across a business. We’d recommend starting with a clear business need and introducing it gradually, rather than handing the keys to everyone in the business without a plan.